Dear Herbies, I am sorry to report that some of the necklaces we mailed were not 100% sterling silver as advertised. It was an error made at the factory, with some necklaces being silver plated rather than sterling silver.
We will be replacing defective necklaces until the March 31, 2012.
Because this is a charitable project, we ask that only defective necklaces be returned. If your necklace has turned pink or green from wear, it is plated.
Please note that ...